Internic.ca's home for real-time updates on our services. This page will be updated frequently if any outages occur to give you access to the most recent information available. Have an issue not shown here? Our Customer Support team is available.
Past Incidents
Apr 4, 2025
No incidents reported today.
Apr 3, 2025
No incidents reported.
Apr 2, 2025
No incidents reported.
Apr 1, 2025
Unresolved incident: Customers are unable to connect with support via Voice.
Resolved -
March 31, 2025 03:00 PM We are happy to report that the impact to the Talk product has been resolved working with our partner provider and all calls should be connecting as expected at this time. Thank you for your patience during our investigation.
Mar 31, 15:19 EDT
Monitoring -
2025-03-31 16:11:11 UTC - We have confirmed an issue with our Talk partner provider causing calls to drop when accessing some greetings within Talk. We are working with that provider and will post further information soon.
Mar 31, 14:35 EDT
Investigating -
2025-03-31 15:57:44 UTC - We are receiving reports of dropped calls across multiple pods and our team is investigating. Further updates will be posted shortly.
Mar 31, 13:52 EDT
Resolved -
This incident has been resolved.
Mar 24, 14:52 EDT
Update -
Zendesk has corrected the issue. Closing this notification.
Mar 24, 14:51 EDT
Investigating -
Zendesk reports they are experiencing a widespread outage effecting both phone and chat/messaging services. Due to this we are having issues connecting with our customers. Once Zendesk has corrected the problem we will resume business as usual. To contact us for a quicker response, please email.
Mar 21, 08:41 EDT