Postmortem -
Read details
Mar 4, 14:39 EST
Resolved -
This incident has been resolved.
Mar 4, 14:39 EST
Monitoring -
Our Engineering team has identified and corrected the synchronization error affecting our nameserver clusters. All DNS records (A, CNAME, etc.) are now correctly configured on our global nodes.
What to Expect: While the fix is live on our end, you may experience intermittent connectivity as the corrected records propagate across the internet. This is due to standard DNS caching (TTL) and typically resolves within the hour.
Verification: To confirm your domain is resolving correctly, we suggest checking it via a third-party tool like DNSChecker.org. Once you see the "Green Checks" reflecting your correct IP address globally, your local services should be fully restored.
Final Update: We are continuing to monitor the stability of the sync to ensure no further disruptions occur.
Mar 4, 10:25 EST
Identified -
We are currently investigating an issue affecting DNS resolution for domains utilizing Internic Nameservers.
The Problem: We have identified a synchronization error affecting our nameserver clusters. This is causing some DNS records (including A records and CNAMEs) to intermittently resolve to incorrect external destinations.
Our Action: Our Engineering team is actively re-synchronizing our global nameserver nodes and purging caches to restore correct routing. If your website, email, or other connected services are currently unreachable, this is the root cause.
Mar 4, 10:22 EST