Internic Status Page
Update - We are continuing to investigate this issue.
Apr 01, 2025 - 10:08 EDT
Investigating - We have logged an incident with Zendesk. Will update soon.
Apr 01, 2025 - 10:08 EDT

About This Site

Internic.ca's home for real-time updates on our services. This page will be updated frequently if any outages occur to give you access to the most recent information available. Have an issue not shown here? Our Customer Support team is available.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Unresolved incident: Customers are unable to connect with support via Voice.

Mar 31, 2025
Resolved - March 31, 2025 03:00 PM We are happy to report that the impact to the Talk product has been resolved working with our partner provider and all calls should be connecting as expected at this time. Thank you for your patience during our investigation.
Mar 31, 15:19 EDT
Monitoring - 2025-03-31 16:11:11 UTC - We have confirmed an issue with our Talk partner provider causing calls to drop when accessing some greetings within Talk. We are working with that provider and will post further information soon.
Mar 31, 14:35 EDT
Investigating - 2025-03-31 15:57:44 UTC - We are receiving reports of dropped calls across multiple pods and our team is investigating. Further updates will be posted shortly.
Mar 31, 13:52 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - This incident has been resolved.
Mar 28, 16:07 EDT
Investigating - We are closing our Customer Service Queues for a meeting 3:00PM EST-4:00 EST PM Thank you for your understanding.
Mar 28, 13:21 EDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Resolved - This incident has been resolved.
Mar 24, 14:53 EDT
Investigating - We are currently investigating the issue. In the interim, please contact us via chat or email.
Nov 4, 13:09 EST
Resolved - This incident has been resolved.
Mar 24, 14:52 EDT
Update - Zendesk has corrected the issue. Closing this notification.
Mar 24, 14:51 EDT
Investigating - Zendesk reports they are experiencing a widespread outage effecting both phone and chat/messaging services. Due to this we are having issues connecting with our customers. Once Zendesk has corrected the problem we will resume business as usual. To contact us for a quicker response, please email.
Mar 21, 08:41 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.